Refund policy

STANDARD RETURN POLICY


The following items cannot be returned or exchanged, unless you purchase Seel Return Assurance:

  • Any custom competition suit orders (i.e. Customize Your Bikini, Customize Your Wellness, Customize Your Figure). This includes ALL suit orders that are in the process of being made.
  • Posing suits (bikini, wellness, and figure)
  • Team posing suits
  • Team robes
  • Competition masks
  • Quick ship suits
  • Pre-owned suits
  • For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. We do guarantee our crystals, however, if the crystals are loose due to improper cleaning techniques or soap (dry cleaning, washer, wrong soap, etc.), we reserve the right to charge a fee in order to replace the missing crystals or a new top/bottom piece.
*Please use proper cleaning techniques as recommend and demonstrated in our Cleaning Tutorial here.



Please Note

  • A 50% restocking fee will be charged for all returns or exchanges
  • Sale items are FINAL SALE and cannot be returned, unless your purchase Seel Return Assurance.
  • Quick ship suits are considered to be 'Sale Items' and are FINAL SALE, unless your purchase Seel Return Assurance.
  • Gift cards are FINAL SALE.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: hello@toxicangelzbikinis.com